Terms & Conditions

1. About us

Transformics Marketing Private Limited is a company based in Mumbai, India, providing marketing, technology, AI automation, localization, telecalling and related services to businesses.

2. Using this website

You may use this website to learn about our services and to contact us. You agree not to:

• use the website for any unlawful purpose or in breach of these terms;
• submit false, misleading or someone else's information through our forms;
• attempt to gain unauthorised access to the website, its servers or connected systems, or interfere with their working;
• copy, scrape or harvest content or data from the website by automated means without our written permission;
• upload or transmit viruses, malicious code or spam.

We may suspend or restrict access to the website at any time, including for maintenance.

3. Our services and engagements

Information about our services on this website is a general description and does not form an offer. Any engagement with Transformics is governed by a separate proposal, statement of work, purchase order or agreement signed by both parties. If there is any conflict between that agreement and these terms, the signed agreement prevails.

Timelines, scope, pricing, deliverables and service levels are set only in that signed agreement.

4. Calculators, demos and estimates

The calculators, estimators, sample screens and demos on this website (including the ROAS, funnel, time-saved, cost-comparison and savings calculators and the language-switch demo) are provided for illustration only. Their results depend entirely on the numbers you enter and on assumptions we make, and they are not quotes, forecasts, guarantees or professional advice. Sample translations shown in demos are illustrative and are not reviewed production content.

5. No guarantee of results

Marketing, search, advertising, telecalling and automation outcomes depend on many factors outside our control, including market conditions, platform policies, your products and pricing, and third-party systems. Any figures, examples, case insights or funnels shown on the website are illustrative. We do not guarantee any particular ranking, number of leads, conversions, bookings, savings or revenue unless expressly agreed in a signed agreement.

6. Intellectual property

The website and its content, including text, design, graphics, images, logos, code and the "Transformics" name and logo, are owned by or licensed to Transformics and are protected by intellectual property laws. You may view and print pages for your own internal, non-commercial reference. You may not copy, reproduce, modify, distribute or use our content or brand without our prior written permission.

Client names and logos shown on the website belong to their respective owners and are shown to indicate business relationships. Their display does not imply endorsement of any particular service.

7. Third-party links and services

The website may link to third-party websites and services, such as WhatsApp, Google Maps and social media platforms. We do not control them and are not responsible for their content, availability or privacy practices. Your use of them is governed by their own terms.

8. Enquiries and communications

When you submit a form or contact us, you confirm that the information is accurate and that you are authorised to share it. You agree that we may contact you by phone, SMS, WhatsApp or email about your enquiry. You can ask us to stop at any time by writing to sales@transformics.co.in. How we handle your personal data is explained in our Privacy Policy.

9. Disclaimer

The website and its content are provided on an "as is" and "as available" basis. While we try to keep information accurate and up to date, we make no warranties, express or implied, about its completeness, accuracy, reliability or availability, or that the website will be free of errors or viruses.

10. Limitation of liability

To the maximum extent permitted by law, Transformics will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data or business opportunity, arising from your use of, or inability to use, the website or its content. Nothing in these terms limits liability that cannot be limited under applicable law. Liability for services we deliver is governed by the signed agreement for those services.

11. Indemnity

You agree to indemnify Transformics against any claims, losses or expenses arising from your misuse of the website or your breach of these terms.

12. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute arising from these terms or your use of the website.

13. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page with its "Last updated" date. Continued use of the website after changes means you accept the updated terms.

14. Contact us

For questions about these terms, email sales@transformics.co.in or write to us at 544 Regus, Symphony IT Park, Raheja Vihar, Andheri East, Mumbai 400072, Maharashtra, India.